BMW Teleservice Diagnosis and Help?

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What are BMW Teleservice Diagnosis and Help?

 

Problems with your navigation system? A warning light in the cockpit? Experiencing a problem doesn't automatically mean you have to take your vehicle to the workshop. Numerous malfunctions can be diagnosed by BMW Teleservice Diagnosis from your current location. A specialist roadside assistant can use BMW Teleservice Help to correct the error, meaning your BMW stays where it belongs - on the road. 

 

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How do BMW Teleservice Diagnosis and BMW Teleservice Help work?

If you notice a malfunction, you can call BMW Roadside Assistance directly using the iDrive system. All relevant information is transmitted to the roadside assistant specialist. This specialist then explains the nature of the problem to you and takes appropriate measures to help you solve it. If the problem can't be solved, other measures are taken, such as the deployment of a customer service vehicle. Safety-critical components are corrected by a specialist with the aid of BMW Teleservice Help to ensure the safety of yourself and others around you.

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Overview of the benefits.

- In the event of a breakdown, you're never alone with BMW Teleservice Diagnosis and BMW Teleservice Help.

- BMW Roadside Assistance specialists are able to assess your vehicle's condition over the air and help you implement appropriate measures.

- Numerous malfunctions can be corrected from where you are without you having to make a trip to the workshop.

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